Refund policy

EXCHANGE AND RETURN POLICY — ALLDRAMA

At Alldrama, every piece is designed as part of a story. However, if something isn't right, we want the process to be simple and drama-free.

TIMEFRAME

We accept exchanges and returns up to 14 days after receiving your order.

CONDITIONS

To be eligible for an exchange or return, the product must:

  • Be in perfect condition

  • Show no signs of use

  • Include the original tags

  • Be returned in its original packaging (whenever possible)

We reserve the right to refuse returns that do not meet these conditions.

EXCHANGES

  • Exchanges are free of charge (e.g., for a different size or model, subject to stock availability).

  • Once we receive and inspect the product, we will send the replacement item.

  • If the desired product is unavailable, we will offer an alternative or the option of a refund.

RETURNS

  • Returns are accepted within the timeframe stated above.

  • The cost of return shipping is the responsibility of the customer.

  • Once the product has been received and approved, the refund will be issued using the original payment method.

PROCESS

To start an exchange or return, you must:

We will respond with the next steps.

IMPORTANT NOTES

  • We are not responsible for returns lost during shipping.

  • We recommend using a tracked shipping service.

  • Used or damaged items will not be accepted.

Alldrama is more than just clothing — it's about moments.

We want to make sure yours works out perfectly!